CONTACT US

Thank you for visiting NORAROZ.

If you have questions about our products, orders, shipping, delivery, returns, refunds, or any other customer service matter, please contact us using the information below.

Customer Service

Email:
service@noraroz.com

Phone:
+86 17741157375

When contacting us about an existing order, please include your order number and the email address used to place the order.

For product-related questions, please include the product name or product page whenever possible so that we can assist you more efficiently.

Company Information

Brand:
NORAROZ

Operated by:
Shenzhen Xinyuan Chengzhen Technology Co., Ltd.

Business and Return Address:
Room 706, Shouchuang Business Building, No. 5 Longhua Square 3rd Road, Fukang Community, Longhua Subdistrict, Longhua District, Shenzhen, Guangdong, China

Website:
noraroz.com

Returns

Please contact our customer service team at service@noraroz.com before returning any product.

Do not send a return without first receiving return instructions from our customer service team. Returns sent without prior authorization may experience delays in processing.

We will make reasonable efforts to respond to customer inquiries as promptly as possible.